From: Dave Watkins
To: Chris Ridgeway
Sent: Thursday, December 15, 2011 10:44 PM
Subject: Many thanks
I just wanted to email to say thanks so much for what we thought was a really great service.
The guys came this morning and worked through the weather to get the fit finished. They sound like they’ve had a hell of a time over the last couple of weeks. Both Jo and myself have been so impressed with your help and attention during the couple of months leading up to the fit today, its how customer service should be, but never is.
I will be recommending and actively promoting you and ESP to anyone who’ll listen.
Jo & Dave Watkins
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